I only have a loan through this bank and they cannot seem to handle setting up automatic payments. I have been in person and mailed in the form multiple times. It is also very difficult to get anyone on the phone and when you do they don't listen to the problem just follow the preplanned instructions that they are probably reading off a sheet. I WILL NEVER USE REGIONS AGAIN FOR ANYTHING.
Ellie Tuck | 2016-11-10 00:35:08
Almost never have a positive experience here. They mess up check deposits and are consistently unfriendly and unhelpful.
Debbie Hitchingham | 2017-02-19 23:00:33
Customer service representatives ate very knowledgeable and friendly. They will go out of their way to help to make a customers happy.
jim ivie | 2017-02-11 00:00:55
Review for Smyrna GA branch Terrible bank with procedures in place to bilk their customers out of their money. I racked up $150 in fees before bank told me i was doing something wrong. Local branch doesn't seem to have any power to make things right. Moved my money to delta credit union...much happier.
Jesse Fellabaum | 2017-02-03 10:26:31
Jeffrey was fanstasic and made me feel very comfortable. Extremely personable and equally knowledgeable about his customers best interests. Thank you!