Wholesale Jewelers & Loan in Alpharetta, GA

Great place..... took my watch there for a battery and their service is beyond great...... thank you for being so affordable....

It says $2 watch batteries sign on road. But he charge also intallation. It means battery change of your watch between $7 to $15 depends what kind of watch.

Unbeatable selection and pricing. Excellent customer care! The very warm and dedicated staff really takes their time with you, making sure to be as helpful and informative as possible until you have all your questions answered. They take the guess work out of buying jewelery. Making it a joyful and fun experience. We will never buy jewels anywhere else again. Thank You Erin Romine

When I walked into the store, the employee did not greet me as he was on the phone. I walked to the counter and he did not end his phone conversation, but he nonchalantly asked "can I help you?" I explained that I needed a new battery watch. He took my watch, walked back and continued his phone conversation as he installed my new battery. It only took him about 5-8 minutes to install the new battery. After the installation he walked back to the counter and was still on the phone as I checked out. He did not offer me a receipt, so I had to ask for it. He never made eye contact with me nor did he thank me coming in. While the service was very quick, the employee lacked customer service. I was the only customer in the store and felt that I should've been appreciated and serviced much better. As a previous employee in the retail industry, I believe that each customer should recieve high-quality customer service. Thank you for your efficiency in installing my new watch battery, but I would've appreciated better customer service and a more personable experience. I pass this store every day, but I will not return for any other service.