First Choice Credit Union in West Palm Beach, FL

This is a new kind of credit union with old time attitude and customer service!! And I like that they have all the advantages of banks and cheaper and I don't feel like a number or that I'm interrupting their day when I walk in. They employees service and attitude make this credit union work .....give them all a raise.

Close my account and my money that was in the account vanish. They stated that they Cant find my name in computer having an account. Everything vanish no letter in the mail nothing. Wish you guys good luck. My money is safe under my mattress.

Been using First choice since I was old enough to have a bank account have have had no issues. Great place to bank. Very helpful and on top of things.

Unless you are a Hispanic that's the only way for someone to be treated fairly. This is the first time I ever experienced some none sense. I open an account there about two or three weeks ago. The representative that help me to open the account didn't tell me the policy about when deposit a check in your account. More likely from what I know when deposit a check in a new account the hold usually 4-7 business days. Also, when I online to read their agreement about deposit a check in a new it only said 4 business days. On the 4th of January I put a check of $300, and I have direct deposit coming up to the account which is more than that check that deposit in. They put a hold in for 19 business days. Telling me that takes time to verified the check. And the receipt that I have after putting the check in my account didn't say any hold. I went there so many times if they can help to at least put half because I have a positive balance in my account. Therefore, I can be able to pay my car. They didn't seem to be care about an Africain American customer for my bill to get pay on time. This bank more like treated Africain American differently that Hispanic. They don't respect whatever is write in their policies. This is my last time banking with people that is so unprofessional and prejudice. This is America everyone needs to be treated fairly. The representative that helped with so unprofessional skill her name is Sandra M Estrada. None of them are better than another the supervisor is deadlock.

Called to find some information. Waited 20 minutes in the "queue" and made it from number 3 in line to number 1. Then these jerks gave me the answering machine instead of picking up. Crappy customer service at it's best. Be sure to look at their enormous list of fees before you sign up for anything. They have more fees than Wells Fargo, Chase, and Bank of America. This is the worst credit I have ever seen.