Credit Card Management Services in West Palm Beach, FL

Debbie was our counselor. We are applying for a reverse mortgage, and Debbie was very nice, very clear and easy to understand. I highly recommend her! Nancy Mendes

This review is in regards to my qualifying and receiving the HHF-PR. During the process these lessons learned will hopefully alleviate any future occurrences from happening to potential customers. 1) Ensure that the customer and advisor have ALL of the information BEFORE the intake process begin. It took two weeks for them to tell me that my paperwork would not be processed because of HHF-PR Logo not visible on paperwork. 2) ONLY had one (1) day to close on HHF-PR paperwork. When it takes them way more time to process the paperwork. However, I am grateful in the end that it all work out. Also, closing agency was willing to go above and beyond for customer. 3) Advisor(s) need to work on courtesy and relation skills. Immediately becomes offensive when customer tries to explain their point- of-view of things. On the contrary, advisor(s) is/are professional.

I found the FHA Counseling session to be both comfortable and complete. William (Bill) Messerschmidt was very courteous, thorough, and patient to help this old person work through and understand this confusing process. He answered all of my question and ascertained my understanding. I would highly recommend Credit Card Msnagement/Debt Helper and Bill Messerschmidt to help you through this part of the reverse mortgage process.

Bill Messerschmidt was our counselor for a reverse mortgage. He was so very patient and helpful! He even called us back to explain again how things worked as I often need to hear something more than once! Our experience was excellent! I am just hoping the reverse mortgage will go through for us as it is the only way we will financially survive.

I worked with Susan and feel she is heaven sent. I am a single mom who just got in over my head and Susan saved me. She is very knowledgeable and professional. Very prompt in returning phone calls and is always willing to help.