Gold Coast Federal Credit Union in Port St. Lucie, FL

Terrible to borrowers . No respect at all. Place also smells and is filled with uneducated individuals. Not only this branch, but the entire company is poorly managed.

terrible phone service while working on a loan, if you can use the branch in palm springs down south.

I have banked with Goldcoast in the Port St Lucie location since 2005. I find every one of their tellers and account officers to be polite and helpful at all times. I am happy to be a part of this credit union and to be on a first name basis with all of them. The account manager Ed has been very helpful to me in obtaining refinance of a car loan. Tina at the drive thru is always smiling pleasant and efficient I have not banked with any other institution since joining in 2005. Goldcoast Federal Credit Union is my one and only place to feel welcome as a customer and makes me proud to bank at a place that is apart of the community and serves the community and is not part of a big larger corporation. I hope to remain a valued customer for many years to come.

I am a shared branching member and was appalled by the way I was treated in the drive thru! I completed my whole transaction without one word said to me! No "Hello, how are you" No "Thank you" No "Have a good day" NOTHING.. So incredibly rude and unprofessional. I'm so glad I don't bank with them! I will never go there again!! NEVER. They should retrain their complete staff!!

I have been banking with them since early-mid 2000, I love the staff there. They are awesome. I highly recommend these lovely people, Marie, Deb, Tina, Ed, etc...., even those that have moved on. Gold Coast is more platinum than gold in there customer service! Thank you All for your kindness and smiles.