BB&T in Orange City, FL

Alicia Perrson was the rudest bank teller I have ever come in contact with. She breached several bank policies during my recent visit. I strongly suggest they send this woman to teller etiquette school.

I show up at 4:30 and the place is closed even though there hours state closing time as 5

While dumping paper at a recycling plant, my son and I observed a worker from Iron Mountain sweeping BB&T Miami-Dade Branch batch Deposits out the door of his shredding truck. The paper was intact and undestroyed. We also observed large quantities of shredded paper, checks, bank records, etc. that was shredded, but still very large and very easily read. You could see the entire signature block, routing number, and account number. I collected as much of this material and brought it to Diego at the Orange City Branch. Shortly after meeting with him, I received calls from three people that claimed to be executives at BB&T dealing with bank security. Their main concern was that I would not misuse any of the items I found. BB&T is still being serviced by Iron Mountain. Bank there at your own risk.

The tellers at Orange City are always welcoming, knowledgeable, and friendly. Given the high volume of duties at times, they do their best to meet individual customer requests in a timely and professional manner. This is much appreciated in these times of increasing automation!