every person who works at the vernon location is extremely Rude every time me and my husband go in to pay are car payment.
P. Denholm | 2015-09-08 18:49:08
excellent service - in person and on phone. Great web site. Best interest on checking accounts
Melanie Riddle | 2016-06-30 19:16:20
I have been a member for many years, and unfortunately, with the change to Finex from First New England Federal Credit Union, the customer service has declined significantly. They no longer have in person tellers, as they went to video tellers with the change. Also, you can never get anyone on the phone, they want you to text or email them, stating they will call back within the hour, but that never happens. I never review things, however, this credit union is terrible and others should know so they don't join. Worst customer service ever!
Patricia Dowhan | 2017-01-09 21:08:18
Cuatomer service is horrible...... No one there during peak traffic hours to talk to if you have a problem.
Ginger Mealy | 2017-04-18 18:27:27
Can't get anyone in the East Hartford Branch to call back. I just get an automated line. It'd be nice to talk to a person.