Specialized Loan Servicing LLC in Littleton, CO

I was a little concerned when my loan was bought by this company. Everyone that I have been in contact had been courteous, efficient, and professional. They answer your questions promptly and immediately address any issues. I highly recommend this company!

My loan got transferred to these guys recently and let me tell you this is the worse ever experience that I have to deal with. Their website sucks - setting up payment, review what has been set up, find information you need - simply ridiculous. I have already spent about 2hr on the phone with them trying to setup one time payment and then regular payment, I guess I was lucky and my one time payment went through but automatic payment is always a problem - issues like wrong amount or payment is not set up at all even though I got confirmation in mail that it is. Simply a nightmare company to deal with. I HAVE to refinance to get away from these jokers.

Predatory default management sums up the Company in full. Says my mother is 4 months behind, and she has payments up to date. Proof is in our bank statements. My mothers name is on the lease, and they said it wasn't.

I called them soon after my husband passed away to update information. I sold the house and the mortgage was satisfied. Received an escrow refund check after selling and closing the property . I sent the death certificate 2 times. Additionally there was an affidavit and another death cert. at settlement. The refund is in both names and the customer service contact said,"Well the account is in both names and we can't send the check to just you." Seriously..,do you think they know a way to reach my husband??? I am so disgusted with their ridiculousness.

Wow where can I start. No point in calling them. A nice but ignorant person answers and pretends to be helpful. I submit paper work by e mail which is pretty much instant and they even confirm with a robot confirmation. Means nothing. They claim several days later that they receive and them blame you for not being timely. This went on for 8 months. My son, 88 year old aunt and myself. Just recovering from a liver transplant. Meant nothing. They set foreclosure dates, putting you under extreme stress only to post pone it. Little did I know that I was being set for a scam.