Bank of the West in Littleton, CO

These assholes NEVER have envelopes available for deposits.

Have been trying to st up accounts for over 1 year now, 2 checking & one Trust Fund, but it has been a comedy of errors, lack of follow up, and now the final straw-- the customer service manager decided to close one of our checking accounts for no reason & sends a fedex letter to notify me that all outstanding checks will be returned & he(Bryan Boling) will send the balance of $1800 to me by mail. Needless to say I have change all Direct deposits, auto payments, & all transactions on all accounts & moving all funds. This seems to be influenced by the reputation of its owners the Duke & Archduke of whatever, BNP PARIBAS Bank of Paris, France. Arrogant, domineering, Rude, & just plain Jerks.

Been using this branch for years. Great, easy access location.

Always so helpful, quick and courteous.

Literally in shock after what the manager did to me. Frank Bianco was one of the most aggressive people I have ever come across and I cannot believe he has a job,he should be let go for customers safety,if you cannot control your temper then find another job where you are not dealing with people and their finances because I have a right to be upset when my cash deposit takes over 3 days to process. Why even have the option of a 24 hr ATM if it doesn't process for almost a week? Put money in on Friday and it's Monday night and I still cannot access that money. The women I spoke with said it would be in by 2pm and by this point I was already being late charged by capitol one and Comcast since the cash I put in was to cover expenses. Yes,I was very upset because by 4pm after countless phone calls (no answer let is ring over 30times) I walked into the bank very upset,I do not deny that but it's because my cash was not available and I was late on bills and the woman I spoke with was wrong and that's when frank Bianca decided to give me attitude for what I assume was appropriate. Yes I was upset,this is a money issue and I'm a business owner so I can't have issues like this. I was the customer who had been given false information and who had no access to my money. Frank asked what I was gonna do about it as if he was in a elementary school fight. You don't like dealing with upset customers sometimes? Well then don't work at a bank and kick people out for being upset that my time and money were both not in my control. This man needs to be fired and not work with the public. Waiting on corporate response and until then I will continue to suggest going elsewhere. Still horrified after he told me to get out of MY bank that I have all of my money in. Absolutely vile and very avoidable