Everytime I come in to do any sort of banking, the minimum wait time is 15+ minutes. No sense of urgency embedded within the employees. Terrible service when you are actually helped.
Paul Bryan | 2015-12-06 20:03:33
Bellco has helped me out when needed. For instance, fraud on my account. They took care of it as fast as I assume they could. It took a week. But started on a sat. So that's fine by me. Not one company is perfect, therefore, use the place u like. I prefer them over other banks, and credit unions.
S Beck | 2016-09-21 23:19:13
Of all the Bellco locations, I'm glad this is mine! The staff knows my name, the drive through is always well prepared, and the employees are much friendly!
Cailey Cogburn | 2016-09-13 19:24:49
Great banking here, coin star is a big benifit! The tellers are all very kind.
Herman Guzman | 2017-02-09 23:14:46
If could give them zero stars I would. Let me tell you about my experience with Bellco Credit Union. I went in January 23 to open a business account. I was told somone would get to me in 2-3 days with my login. Day 4 no one has called. I called Bellco number online. I was told she didn't set it up right, issue was fixed and my card would be sent via mail. A week later I get a call from a customer service representative ( I wrote them an email informing them of these issues I've been encountering with my account) I was told this shouldn't have happened and my card was in the mail. I try access my account online and transfer funds to my private account from my business account, and the website says I can't transfer money and have to call Bellco back to fix this issue It is now February 9. Mail came I STILL have no card, I called Bellco AGAIN, since their customer service representative is now NOT answering or returning my calls, only to be informed my card was never made issued or mailed.....It's been 3 WEEKS!!!!. I'm going to my local branch closing all my accounts and going elsewhere this is UNACCEPTABLE. After ten year's. Bellco.....It's not me....It's you!!!!! Worst bank EVER!!!!!