ACE Cash Express in Lakewood, CO

The people are great

Worst experience I've ever had with a place like this. Went in with an insurance check I needed cashed and the lady was extremely rude and impatient. She tried denying my check because she had never seen a company check and thought it was fake. Then when calling to verify my check lied to my face and said it wasn't issued to me even though it says on the check "pay to the order of 'my name and address'" none the less I called the insurance company to be safe. My broker told me that the check is good to be cashed and in my name. Furthermore she confirmed that there was no record of anybody contacting them to verify. So she was completely rude. Failed to do her job, lied to my face, and displayed an astonishing amount of ignorance in her field of expertise. Went to their competitor 'Check City' and had the money in my hand in less than 10 minutes.

One of the lady's here is really rude and racist. If you want anything done the older lady there is your best bet because the other one will most likely give you an attitude or deny you any service if your of color or don't speak good English, I personally don't go here anymore but in case you do.