Blue Federal Credit Union in Broomfield, CO

Very friendly staff.

So far, after the fourth change in ownership in as many years, we have gone from a really sweet credit union i bragged about to one that now touts itself as serving the customers while serving customers badly, serving up a web connection that promises more delay, disconnect and difficulty in even finding a person to talk to, extra charges, and lots more marketing to make up for having less customer service. Now- we offer lots of ways to be of service for your money, instead of it being a credit union with participation from the members -note- not customers, members, it seems patronizing and unfriendly. I would not recommend this new twist to anyone at this time. Wait and see how well this shakes out in time. But for now- badly. 05/16

Going downhill rapidly! No way to directly call the bank - everything goes to an 800 number now that is not local. ATM doesn't work for members which is the whole reason why i I went to the credit union - it was convenient to go to the one just up the street from me. Can't do bill pay on the phone app.