First Financial Corporate Center in West Covina, CA

Love it,Love it ,Love it. Interest rates are great, Im getting away from all those Major Banking fees, Credit unions is the way to Go everyone.. Ask them for VIP type Credit line that will help your credit substancially your ready to purchase a House.

Needs outside ATM

Worst Customer Service I have dealt with any credit union treats their customers with no respect talk to a lady named amber was very unprofessional, would not recommend this bank to any one.

This bank is deplorable. My mother had an account with them for years. After she got dementia and had to move to a nursing home, we needed bank statements for the last five years for her application for medical assistance. The bank charged us $800--this is for an elderly person with NO money. In addition, any assistance that we requested from the bank, such as proof of account ownership, account closure letters, etc. was ignored. Disgusting customer service, and employees that refuse to do their job or assist their customers.

They are completely incompetent. I had an auto loan and they failed to complete the registration. They will not assist and have not fixed the solution. I still don't have the registration 2 months later. They are absolutely horrible.