Redwood Credit Union in Sonoma, CA

They are great to work with to get a loan. If you have Quicken and use it to download transactions, forget it. I gave them a 5 because they have always been easy to work with though.

I love the experience we have had at the Sonoma branch. We love the NEW area. It's much better! Such nice customer service there. We couldn't be happier with the service. We are so happy to be new members of RCU. We hope to do business with you for a long time. Thanks so much. Wishing you all, all the best in this Autumn Season of 2014! Thank you so much for being top notch on all occasions & that includes the service on the telephone as well.

I have just had a remarkably good experience applying successfully for a home equity line with RCU. Every interaction with staff was helpful, pleasant and was able to ease me though to a successful conclusion. As a result, I have changed by bank from West America which has become increasingly "corporate" in it's dealings with me. I had been with Sonoma Bank for years and with the takeover by West America client relations deteriorated. RCU is a refreshing experience of the past when client relations and satisfaction mattered.

Sat in office for 30 min and when talked to by the lone rep was told there was nothing he could do that i was give the wrong info.thanks for wasting my time and for not giving me your name to to complain to tour supervisr