OneMain Financial in Ontario, CA

If I could leave a negative 100 stars I would. The worst! Very disappointed on the service. My fiancé and I GOT approved for 5,000 and the application was process by Cristal Gomar. When we arrived to the office to fill out paperwork since we were approved over the phone, after wasting 30 minutes of my time, she changed to denied due to "low income" even though she had all of our income information already. I gave her our Paystubs, where in mine alone I make 50k a year and my fiancé since she is a full time student (which she KNEW from the beginning ) only works on her school breaks and makes around 20k. Base on her calculations (taking what was currently showing on my paystub YTD which was only 6 months ) she took the YTD amount and divided it by 12 months and "my monthly income" was 2,500 a month. Who in this green earth takes a YTD of 6 months and calculates a 12 months income base on that!!!!!??? Cristal Gomar from OneMain!! When I try to get her to explain where she was getting those numbers, she just said; "her calculation". And I said: do you see the discrepancy? My 2 most recent paystub (4 weeks) shows an income before taxes of $4,600 and you are telling me I make $2,500??? Be aware!! Now we have a hard inquiry in our credit for NOTHING!!