Wells Fargo Bank in Mountain View, CA

Helpful and courteous staff.

I just broke up with Wells Fargo and I'm surprisingly sad about it. I had a mortgage, checking, and savings account with them, and I've never gotten anything other than prompt, effective, professional, and friendly service. What a rare and wonderful combination in a big business! I've actually looked forward to my interactions with WF employees. Clearly, management has done an outstanding job in both hiring and training. The only reason I left was that Chase offered me an amazing deal for refinancing my home mortgage, and unfortunately, Wells Fargo wasn't able to meet the rate :(. Were this a difference of a few bucks re a different savings account interest rate, I'd have absolutely stayed with WF, but alas, it was a difference of many thousands of dollars, so I had to regretfully break off the relationship :\.

Great customer service and can do attitude. Such a breath of fresh air after visiting other local bank options.

Staff is amazing. Tino helped me getting started with my very first business banking account. Amazingly helpful, cordial, and informative.

Wonderful staff, very helpful and friendly especially, Mr. George Joey Nelson who helped me a lot. I really appreciate their services.