U.S. Bank Branch in Hemet, CA

The best

Everyone is very nice and efficient.

I feel so sorry for the nice girls who work at such an incompetent and greedy institution. I advised Paris to quit and go somewhere else so as not to be aligned with their (practically) criminal activities. I deposited a $1300 check on Thursday Oct. 22.. On Friday Oct. 23 I wrote my 'old' bank a $425 check to cover anything that might come through while I am moving my banking over to my new sparkly USBank account. I expected, as any sane person would, that the check I wrote would come in no earlier than Monday and would be covered as there would have been two full business days since I wrote the check BUT NOOOOOOO! Come Monday morning USBank had refused to cover the check AND assessed me penalties and causing me to assume penalties at the other bank as well! Meanwhile my balance shows quite clearly that I have over $1000 in my account. I spent the day making 3 phone calls to their "fraud department" who supposedly authorized the check hold and made three trips to the branch to "prove" the payees bank had already sent the money. Did this ridiculous waste of my day solve the problem and get my money released? NO! They 'may' release it tomeorrow if i bring the payee in and have them call their bank to 'prove' to the manager that the check has been covered. Otherwise I can visit my money on THURSDAY-- a whole week since I deposited it. Apparently in US Bank's world no one needs their money for a whole week after they recieve it. No landlords are knocking on their doors and no bills are adding late fees--how nice for USBank that they live in such a paradise. I happen to live where these things do happen and now I am going to pay a bunch of bogus fees to USBank as well as my old bank then if I have any money left, I can pay my bills. Isn't that peachy? USBank sucks. I can't wait until Thursday so i can get whats left of my money, close my account and NEVER see that place again.

From investing to everyday banking, US Bank is an institution with high quality customer services and professional bankers to help anyone achive their financial goals. Am proud and happy with my Services and products at US Bank. The only thing I could say that needs improvement is more ATM locations, but with cash back available every where, it's not such a big deal to me.