Wells Fargo Bank in Laramie, WY

Manager helped me when I had problems with my account since I was no longer meeting the minimum direct deposits for my account and was able to switch me to an account with lower minimum direct deposit amounts. She even reversed all of the monthly fees I accrued before I switched my account. Manager is great, bankers can be hit or miss.

Update: Turns out it was the travel agency's fault. I'll bump it up to a two star review since they still like canceling my online orders without notification. Terrible bank. Keeps canceling my online purchases even though I have the money and told them to only hold suspicious payments and contact me first. The idiots just canceled my vacation to go see the only family that I have, other than my wife & kids, that I haven't been able to see for almost 6 years now without so much as a freaking notification so screw you with a barbed rod Laramie Wells Fargo. I'm giving them one star only because it won't let me post a zero star review.

This bank AND Branch are terrible!!! The manager of the branch was unwilling to listen to frustrations caused by his teller - I was only told, "there's nothing we can do about that." I would never recommend this particular branch to anyone - instead, go local and use any one of the local credit unions to avoid the headache, hassle and disrespect that you will experience when banking with Wells Fargo!!!

The worst Wells Fargo branch I have been in. If there are fees on a service, they won't tell. They will misguid you and they have done that to me twice. Two days ago I went there to close my account. The banker asked for my license. I handed him my license. He took it and he dropped by mistake. He graped my license by his feet. He put his feet (shoes) on license and graped to him. That was disgusting. They are not good and I am thinking of closing all of my accounts with them.

The customer service at the Laramie branch is second to none. Staff members are friendly and engaging, and handle customer concerns in a timely and professional manner. Of particular note, Felix -- who has helped me on more than one occasion to resolve issues -- takes the time to listen, to understand, and then to respond quickly and professionally to resolve my concerns to my satisfaction, often going the extra mile to ensure all is well. I highly recommend the Laramie branch for all your personal and business banking needs. Great Job Laramie! --Joe