TCF Bank in New Berlin, WI

This branch may be small but they care for their customers very much. It's impossible to find a bank that is open on a Sunday and they graciously do so for only their customers benefit. We are long time customers and refuse to leave. This being only one of many good reasons.

Horrible experience!!! They can change any information in your account at any time without your authorization!!! Banker beware!!! Customer service is extremely poor. A friend of mine had their identity stolen from the bank. I've heard people have accounts change without them noticing you and that can really mess things up. My personal experience they changed my address to someone else who was getting all my financial information and TCF wouldn't explain to me how or why it was changed. I'll never bank with them again! Talk about giving out your identity!!!

I recently left Associated bank for TCF and I'm glad I did. The customer service at the branch is exponentially better. In fact the bank manager himself is the reason for this rating. Update.. tcf is even worse than associated bank. Not the branch but customer service.

Customer service at this TCF location is always wonderful. They go out of their way to explain and support you in answering questions and especially helping out when in a jam! I love banking here and go out of my way in most instances to do so! Thanks guys!