Verve, a Credit Union in Neenah, WI

Very very rude woman at Brillion location that I talked to over the phone. Will be changing banks.

I am a 30 year plus member of Lakeview Credit Union. Since Verve has taken over I have had automatic deposited check rejected. Teller not recognizing nor suggesting what was needed to recognize the account numbers that has been used for thirty years. No one available at the Appleton Office to open a new account for my grandson. Large change of personal at the Appleton office. New service charges. 7/6/15 It continues, today I stopped by to correct transfers I have Verve make to my grand children accounts. This month Verve doubled the number of transfers. In looking into this I also found they were charging my grand daughter $2.00 a month for sending out a statement. This was not explained when I opened the account. The other 5 accounts I have did not have these charges. No, I would not recommend Verve!

Absolutely a terrible back I have a lower credit score due to medical debt, I was told there would not be an issue but apparently owing child support is a reason they will not give you an account. Hmm wonder how many people owe child support and get denied. Sounds like someone messed up. Will tell others to never back here.

Since the switch to Verve I have greatly decreased my usage of the credit union. I have been a member for over ten years at Lakeview, my parents for over thirty and I must say I am considering closing my account. Since the switch to Verve I have not had a single positive experience with a teller, many that act like I am bothering them by coming through the drive thru or even when I come inside. Getting new checks ordered was a complete hassle that required three people to stop what they were doing to attempt to understand how to go through the process. In the last few months I set up accounts at two different nationally known banks (something I said I would never do) and have received tenfold better service than I have at Verve in the last year. It's great that Verve wants to bring in lots of new members, but don't forget about those of us that have been loyal to you for decades.

Very happy with Verve! I switched all banking there several years ago and they have been superb to work with. We recieved great service and rates on a lot loan, construction loan and final mortgage when building our house....very pleased with their underwriting team especially.