Landmark Credit Union in Hartland, WI

UPDATE: Withing days I was contacted by bank manager who offered personal services and apologies for my experience. Appreciated this added touch and concern. INITIAL ISSUE: After months of considering I finally decided to transfer my accounts to Landmark CC and visited the Hartland, WI. location. The bank product offerings are competitive and do fit my needs. However, it was the representative with whom I dealt with to open my accounts that created a very negative and lasting impression. Ms.T. Rice was impersonal, insensitive, rushed the process, and met my account questions with "talk down" responses. If I needed further clarification, the poor attitude intensified, as if she thought I was stupid. I hope this was not representative of future dealing with the institution.

Everyone is always helpful and happy. ,