RCU (Royal Credit Union) - Eau Claire Birch Street in Eau Claire, WI

RCU has been my credit union for years, and I have no complaints. Quick service, card has never failed me, very easy website to work with, and if you are a member, they will notarize documents for free. I docked them one star because they have a RCU app and a RCU deposit app (lets you deposit checks by taking pictures of them), but they do not have either of these apps on WINDOWS PHONES. I will give them five stars if/when they make a RCU and a RCU deposit app for windows phones

Rude, incompetent, xenophobic employees. They blocked my debit card (accidentally or not) which prevented me from paying my college tuition. Get some training on how to use computers and how to treat people.

I've been with them since forever, but they won't let me get an atm card... it's terrible to have to wait until a weekday.

Always helpful and friendly. Usually busy but employees do their jobs efficiently and with diligence.

I've banked in many/most places in town through my life. RCU is the best of the lot. Always fast and friendly when I want to zip through the drive-through. I like that their deposit/withdrawal slips are already in the tube - it saves us at least one exchange at the drive up window (thus saving time). That is why all of the other banks will get 3 stars or less (except Bank Mutual...they are pretty good too).