Several years ago, I had a home burglary so extreme that it got covered on KOMO News. Everything of value was stripped from my house, and it took me months to clean up the destruction and mess. While all other pawn shops I spoke with were eager to help ensure that they were not unknowingly selling items stolen from my home (and one other pawn shop even identified stolen goods brought to their store, ID'ing one of my burglars, which led to her prosecution), Palace's observed behavior towards me was hostile, belligerent, and uncooperative. When I asked if I could e-mail them a list of easily identifiable stolen items, and asked if I could discuss whether any of these items may have been provided to their store -- they unconditionally refused to do either. They actually claimed that they did not do e-mail, despite staff sitting in front of an internet connected computer in their store, and an e-mail address clearly listed on their website. This is extremely poor customer service behavior and reflects poorly on their integrity.
Joseph Blaney | 2016-03-08 21:55:25
These guys think because your selling something you must be hard up. Wise guys that talk down to you in my opinion. I walked away in a minuet with my quality gun in my hand.
Mike Tyson | 2016-06-02 07:39:23
Typical shop.. big city swindelers- SO BID UP & HOLD THAT POKER FACE :-()
Krista Harding | 2016-07-07 19:18:42
After trips to 3 other places, I found this shop by chance. Not only was I given FAR more than the others for my jewelry, I was in and out in just a few minutes when picking it up. Top of the line.
MCKRYLON | 2017-04-08 08:34:41
Bought my very frist gun here. It is a seattle gem.