Qualstar Credit Union - Renton Branch in Renton, WA

Applied to open a basic checking account over the internet. Received a letter stating I was being denied a simple bank account because of my "misuse of credit" as determined through a credit check. I have no clue were they came up with this since my credit is just fine and I'm baffled by who authorized them to run a credit check because it wasn't in their application disclosure. And what bank runs a credit check to open a basic account? With hundreds of banks at the public's disposal they seem to care less for new business.

If you want a branch thats hard to find and achieves incorrect transactions and unfriendly faces. This is the branch for you. I moved down here recently and thought id give this banch a go. Boy was i wrong. They messed up my account. And than when i went to fix it i was met with rude people. You would have a better experiance if you just headed to another branch. Like the kent one.

Good people and helpful.... One of the only credit unions that I've sound that only accept Visa.

Usually okay, 95% of the time I use the ATM but when I do talk to a teller they are nice enough.

Great staff and always helpful.