Umpqua Bank Home Lending in Mountlake Terrace, WA

Don't bother calling them unless you want to fully apply blindly up front. The issue that I have with this is they don't want to discuss any costs, which vary widely bank to bank, up front. They fail the "world's greatest bank" claim miserably on this front. They claim that I am wasting their time if I don't just apply. I told them I would be really wasting their time and my time if their costs are higher than another bank, so why not just be up front about the general static costs. I can then make an intelligent decision. My decision today was to go elsewhere and I recommend others do as well.