U.S. Bank ATM - Kent in Kent, WA

I received a letter from a collection agency that was collecting a debt on behalf of US Bank for the amount of $47.00. This is a charge on an account that was closed a year ago. When I closed the account I told the teller to leave enough money in the account to cover all pending transactions. Seems to me that if i was in the negative, I wouldn't be able to close the account before bringing it to a zero balance. Seems logical... Called their customer service but they could not help me because the account was closed. I was referred to their customer recovery dept, which couldn't help me because they could only take payments and could not look up account information. I was told to go to the branch where I closed the account. Spoke with a banker that could not help me. She referred me to her manager who told me that it was out of his hands because it went into collections. He said that I should look on the bright side and be happy that it wasn't more than $47.00. Couldn't ask for a better customer service experience than these idiotic clowns. It's up to you where you bank and what branch you bank with, just don't expect too much help if you ever run into a problem with them.