Tri-Cities Community FCU in Kennewick, WA

TCCU has been the most easy to deal with credit union we have come across. There lending practices are straight forward and easy! Trevor is great to deal with and the banking staff is always happy to greet you! Great Job TCCU

This organization is very fraudulent and does not help its customers. A year ago I got a car loan through them the car got totaled 3 months later. They have harassed me with phone calls and threatening messages about destroying my credit. They did not do any work with The Gap to get the money that they are owed on the remaining balance. They keep wanting me to resign and resign new loans all the time so they get more money. If I was you I would run away and find a different bank like Chase or Gesa have both been awesome with their customer service and actually helping customers

The entire credit union staff are friendly and helpful. They quickly learn the names of their customers and greet them as they enter the credit union. The few issues that have arose have been the product of miscommunication and were quickly resolved by the caring staff. Thank you!

My Husband and I banked with a Large Credit Union for 35 years. After dozens of Car Loans, personal lines of Credit loans etc. all of which were paid off on time or early they decided to raise our Car loan interest to 6.99% because our credit score dipped slightly and temporarily. We decided to find a new place to do our banking. We love TCCU! It is small so everyone that works there knows us by name and they are caring, compassionate and knowledgeable.