Bank of America Financial Center in Covington, WA

Horrible place for banking. Wait is too long. They don't have enough employee and doesn't have business center for fast processing. I'm not sure what else They don't have. Probably came here 10 times hated every visit.

A big thank you to Doug Spaulding for helping my daughter set up her first checking account/ATM card. He took all the time needed to walk us through the options, got her enrolled for on-line banking as well. While BofA on a corporate level is total rubbish the branches really do have good, caring staff who do a great job; this branch is a good one. I've personally been with BofA for 20+ years.

The teller that was supposed to help me (Laura) had a very short attitude towards me. I informed her I lost my debit card and needed to deposit cash into my account she offered no help or solutions in canceling my card or even how to issue a temporary card. I don't go into the bank often but when I do I expect good or even nice helpful tellers that like their jobs and wanna be there....

I came in today after waiting 16 business days. After repeated attempts to find out why i didnt get my refund within the 14 business days like the paper said i should. Patricia donovan the banker who also took my money to be sent in didnt try very hard to figure out why it was taking so long. I informed them im a disabled veteran with a set income who is taking care of a 1yr old child bymyself this is ridiculous putting my child in danger this is unacceptable

Conveniently located with secured after-hours ATM. Easy parking and friendly staff who are knowledgeable and helpful.