1st Advantage Federal Credit Union in Yorktown, VA

Used the drive through teller service. Attempted to deposit an amount in a set of like bills. Teller shorted total by 10 dollars and receipt came back with tender amounts that were not even deposited. Avoid the drive though and do yourself a favor and go inside.

They have 6 drive thru lanes and only 2 open during lunch hour when a lot of people run out to the bank. Makes alot of sense right? Why have 6 lanes if you only utilize 2?

Not even a member but able to use 1st advantage for my credit union in South Carolina, they are great!!

Been a member since 2006. Always exceptional customer service. They take into consideration all aspects of your financial life to help you get what you need. From a car or personal loan to a credit card or mortgage. The folks at both Williamsburg branches are friendly, knowledgeable and helpful. I'm so grateful that I switched from a commercial bank to 1st Advantage. Convenient, easy access, and nothing complicated.

Not business oriented. Their policy on check deposit hold is outrageous. First, I was told that besause I am a new customer (less than 90 days) , they put all my deposits on hold from 5-9 business days. Now it is past 90 days and they are still putting hold on my deposits ( 2 business days). Non of their managers from Yorktown branch wanted to help, and were very rude and unprofessional. I would recomend all business owners to stay away. There are banks that are much more business oriented.