Boscawen Gold & Silver Exchange in Winchester, VA

Horrible x 2 in person and on the phone

Phone associate was not the least bit interested in helping me with only a question. I asked a simple question just inquiring and all i got in return from the associate via phone was it's Christmas and they are just to busy! Would never recommend them to anyone!

it was important for me to take a few minutes to express my sincere thanks to Mr., Bob White owner of Boscawen Gold & Silver. Over the years I have worked exclusively with professionals on the Diamond District, Bowery Street in New York City, and Samson Street in Phila, Pa while purchasing fine gold and diamonds. With this noted New York and Phila although the mecca of the gold and diamond industry does not hold a comparison to the superb, professionalism and respect provided by Mr. Bob White. His outstanding knowledge, diverse approach to all who enter his store is quite exceptional within the times we live in today. I have not only purchased a few things over the years, but I have elected to no longer travel to the BIG City as the heart of Winchester holds the finest professional in the industry that I have ever encountered. Mr. White is not only “fair/and honest” his word means everything, “if you are not happy with your purchase, please return if for a full refund”. One things that the public may not understand, the best way to discuss your needs with any vendor in this type of industry is to go into the store as they are extremely busy, and unfortunately you may not receive the response necessary to make a solid decision across the phone. Honestly, without being a valued customer in this business owners store I can guarantee you that I would no longer enjoy the pleasure of purchasing jewelry or any other items in Winchester, VA just out of fear that I would not have the ability to express my opinion about my purchase with the other party. At Boscawen you are consulted from beginning to end, and encouraged to come back if it does not suit your requirements once you get home. With excellent right here in Winchester like to this, who wants to travel to New York, and possibly end up with nothing less than a major problem. My thanks to Mr. Bob White and staff for excellence in the community of Winchester, VA. YOU HAVE A CLIENT FOR LIFE!!!! THANK YOU, (Bravo)!!! BLB -

I had a very good experience with them. I went in person and had a lot of questions about some antique jewelry. The son of the owner was very knowledgeable and helpful, giving more information than I was expecting about the pieces and their value. We can't judge a business on an employee having a bad day.

My honest opinion: I believe this place is alright. Been here twice now and have had a good experience both times. This last time, I needed an evaluation of an antique ring, and though the correct person to evaluate it wasn't there at that time, I got most all the information I was looking for, and got a good time to bring it back for a free evaluation of the rings worth.