Fort Lee Federal Credit Union in Fort Lee, VA

The absolute most horrible customer service ever. No one returns your phone calls. If and when you finally get through to someone. Rude and yelling on the phone is what I just experienced. I'm pulling my money out and never returning to that zoo.

Used this place as an ATM when withdrawing from my USAA account and never had any issues.

I just got off the phone with the Fort Lee Credit Union 4/15/16 at 12:15. And I had a question to make sure my account would not be over withdrawn from. The teller on the other line then proceeded to talk to me about A2A set up, which I told her I already had set up. Then with an attitude she responded saying "Than what can I help you with?." Like I was the burden. This is exactly why I withdraw my money for this account and give it to a better bank. Long story short, switch to Navy Federal; if you can. I spoke with them earlier. They were nothing but nice; even though I called them about my problem when I should have called Fort Lee. They gladly gave me the number for the Fort Lee bank. I cannot wait to cancel my account with Fort Lee!

I have always receive great service at Fort Lee Credit Union I thank them for that they do. I have been member since 1989 never had an problems, the best place to bank?

The bank is the best even though they don't have many branches around the country. Sometimes I find it difficult to locate ATM in Houston TX. All the same I love banking with them.