Cash America Pawn in Orem, UT

i enojoyed coming to this place i bought some things, it must be hard working in a pawn shop you could tell the employees would get annoyed because everyone is asking for deals and i understand completely i would find it annoying as well especially knowing that the item is already at A LOW PRICE!!! haha but people are weridos but other then the fact they were very nice and kept it calm and cool, some of the employees vibes was strong they seemed very serious. but its okay thats there personalty you cant force someone to smile and act cheesy when they were never like that but they were all very respectfull and fun they talked to the customers , it was a great experience. good job to the stuff i must say they really have patients! haha i cant stress that enough some of the things the customers were doing were uhmmm kinda dumb but thats my review!

Go to VIP pawnshop instead! Called this guy just now asking if I could get a rough estimate on some things I was looking to sell. The guy was a total d-bag, wouldn't even give me room to talk. I understand that it's more difficult to put a value on something thats not physically in front of you, but you could at least be polite and ask them for some detail and try to help the customer get a general idea. What the heck ever happened to "the customer is always right" ?. This guy, Jim, was very rude and in polite and they will never get my bsuiness.

This used to be a great place. The new store manager is a jerk and thinks customers are stupid. The old store manager is now across the street at EZ Pawn. Sandra worked here and she is at EZ pawn too! The new manager got in an argument with a customer and did not handle it very well and then took it out on his employees.

As a small business owner I have frequently shopped here but lately customer service is missing altogether. I went in looking to purchase a abrasive chop saw which their app said this location had. What they did have was smaller compound miter/chop saw combos. I then asked if they had the ability to see the inventory for other stores and if so then (rusty red beard dude) real name is Jeff could call and ask store to confirm model number so I didn't have to travel all over salt lake county to different locations trying to find one. Jeff then replied he was busy and had to much work to do and that he wasn't going to call any stores for me,i looked around the store and replied I'm the only customer in the store. He then said use the app thats why we have one. I replied I did and that's why I'm at your location today, his reply was that the cost of an app would be so expensive to build to do the things but I asked for it to do, his final comment was to call corporate and tell them what I thought about the service of app. I called corporate to tell them about being my lousy store experience I received a call from store manager Albert who asked me if there was anything hr could do to make the situation right I inquired about an item that I need for my business but only wanted to discount the item. Apparently my lousy experience in this store and money I have spent there and other locations isnt that big of a deal to them never mind what my time and cost to my business I incurred because of their lousy store associate

They were nice and had decent prices on the things we were looking at we bought a ps3 here there was trouble trying to find the controller but they were very nice and gave the kids a free game.