America First Credit Union (inside Harmons) in Orem, UT

Been with ACU since it was Federal Employee CU, 40+ years. Been a good experience, helpful friendly fire the most part.

If you don't bank with them already avoid getting a loan from them. Bought a car from Mazda and now have to deal with their system. If I want to pay my bill online they charge a 3% convenience fee. Dangit should have gotten the loan from somewhere else. Guess I'm stuck coming into a branch for the next 5 years. So avoid auto loans from them if you don't have them as your main bank.

Love this location. Can do credit union business and grocery shop in one stop. Employees are always friendly and willing to help. My credit score increased to over 800 and AFCU was willing to drop the interest on an already low interest outstanding loan by another .25% with little fanfare or paperwork. They are the so easy to work with!

I love their hours, and the tellers do a good job. The loan officer Lady, gets busy and does not always follow through with what she said she would do. I had to remind her several times. :( BTW made a house payment at the end of the month, which was 0.74, as in less than one dollar, and they changed a $25.00 overdraft fee. A deposit hit the bank the next day. What would the interest rate be to receive $25 dollars for loaning .74 cents for one day? The fee was 33 times the amount they loaned me for one day. Their computers system was smart enough to calculate that my bank account was short 0.74 cents, would a human make that same decision? A company Programmer did, and someone with in management approved the policy to change a $25 fee for ANY amount short, in your checking account. Perry

I've been banking here since I was 16 and have experienced great service.