My parents just moved to Cedar City and have had nothing but trouble with the guy doing their loan at US Bank. The real estate agent (who is a horrible agent herself)and parents have been waiting on him to get the papers ready to close and he just keeps putting them off day after day and never answers his phone. He keeps giving them excuses as to why he is not answering and hasn't done anything. It is frustrating because he knows they are homeless, but doesn't seem to care. He lies to them and should not be working with people apparently. Really disappointed with the US Bank in Cedar City and the Remax real estate.
David Thompson | 2015-10-29 23:17:25
This is hands down the absolute worst bank in Cedar City. Staff incompetence has cost me hundreds of dollars. I highly recommend staying away from this branch.
Mike Chunt | 2016-02-19 20:49:46
I think the staff off US bank is awesome. They have always been there to fix my account and get it done in a decent amount of time. There all super chill cats.
Jason Hadley | 2016-05-05 02:12:14
Couldn't ask for a better branch to bank at! Katie is amazing and has excellent customer service abilities. The entire staff is very friendly, knowledgeable, and ensure you get the best service possible. I highly recommend contacting your branch before becoming frustrated dealing with the 800 customer service number.