America First Credit Union in American Fork, UT

Got my car refinanced here, they helped us find the best options to keep us away from as many fees as possible.

I had a wonderful experience the other day going into this branch. I was looking to open a couple new accounts and switch from a normal bank but with some concerns. The branch manager actually took care of me and was wonderful in recommending products and accounts. She was warm and inviting and helps me feel at ease with choosing a credit union. I don't often leave reviews but they went above and beyond to make sure it was a good experience for me. You should have no hesitations walking to the store and getting out.

The call back feature is great and all, but you need to hire more people to take care of needs. 4-8 minutes to hold is ridiculous!

So far no one has robbed my bank so that's good. Great APR for my car financing.

Let me be clear, I like America first credit union, however this branch is horrible. I run millions of dollars through my account each year and I move funds around constantly. This is the only branch that gives me problems depositing checks. They always want to place holds on funds when they have cleared from the same accounts hundreds of times. And there is enough funds to cover them in the account already. No other branch gives me problems.