East Texas Professional CU in Tyler, TX

I love this bank. The only thing that bothers me is that you cannot make deposits via the ATM'S like you can every other bank in probably the world.

Had a very bad experience there about 6-7 years ago. After I paid my truck off. They decided to keep my title until I paid every other loan off. I went there this past week to close my account that I didn't know I had open all this time.

My husband and I have been members for 14 years. Always had good experiences there, and the people who worked there were THE MOST nice and helpful people anywhere. Always took care of ANY little problem that came up. **fast forward to 2017. Staff has turned over more times than I can count. Don't know who anybody is and they don't know who we are. These people are rude, not helpful, and don't even seem to know what their own policies and procedures are. So, after 3 bad experience with them in a week and a half, I will be closing my accounts and going elsewhere. .Good. .Bye.