Altra Federal Credit Union in Tyler, TX

Have been with this bank for 11 years and they have always taken care of me.

I have been with altra since in was 16 I'm 39 now and I will never change banks it's the best to me.

I have been with altra since I was 17....im now 34. I honestly dont know why either. Im at the end of my rope. They seem to always hold on to payments instead of processing them (especially if your close to being low on cash...like they're waiting for you to run out so that u can go into overdraft or have a declined payment). They have on several occasions debited my credit card without asking to make a payment to THEM and i nor received a call nor email. And today took the cake...i am out of town for work and was supposed to by a plane ticket back home and behold...my credit card is BLOCKED yet again. Which means no gas, no food, no ATM, no acces to your money in the bank...NO NOTHING. And then i check my bank acct only to find that they have withdrew 144.00 out of my acct to post to my visa card. Thing is, if just stole my money to pay yourself then why did you still block my card. A simple phone call would have sufficed. So now im stuck OUT OF TOWN, with no money to get a room, food, or anything. They have left me stranded and thus sleeping in my car tonight. I am a woman and this is what they have did. No way in hell should i have thousands in the bank that I cant get to. I see why people dont put their money in banks. So i will be searching for a new one in the morning. Pissed and alone

I recently worked with Tammie for a home mortgage. The process was very easy. All communication was done over email, and all documents were uploaded to their website. I highly recommend them.

The best service that I've had out of all places I've used. We're getting ready to close on a house, and Altra made the process smooth for me. It's great I love it!