Regional Finance in Socorro, TX

Called to gather information about a loan, and the girl who answered "Jessica" sounded like she was in a rush to hang up on me, she also was talking to me in a rude tone. I called back to speak to a manager ad see if she had more customer service skills. Her name was "Nancy" and when I told her about my bad experience with "Jessica" all she said was, "aha", yeah" "ok", "I apologize". I'm a General Manager at a finance company and know more than anything that our customers make our business. This two ladies made me feel the worst person ever, it's already a bad situation asking for a loan and them making it worst is not the right way of treating ANYONE. Please change you staff! (northeast location is the same)

If I could give 0 stars I would, horrible and disappointing experience. Seemed like the employees didn't know what they were doing, especially with my paper work. Sugar coated a lot of things, and their partners Household Furniture were horrible as well. Never coming here again and definitely not recommending.