First United Bank in Sherman, TX

My father passed away and I called to find out what I needed to do to close out his safe-deposit box and move the contents to another one closer to where his surviving family members live and which is also free. The woman I talked to on the phone was cold and treated me with immediate distrust and disdain. She had absolutely no concern about the fact that my father had just died and instead treated me with skepticism and distrust. I don't know what kind of operation they are running in Sherman, but although my father banked with them for years, I can promise you I never will.

My wife and I have done business with them for years and have always found them to be more then helpful. Even when our debit card information was stolen over the web. They helped us get all of our money back. Jeff Robison at the Taylor Branch is great to work with especially.