HomeBank Seagoville in Seagoville, TX

Buscar Bank of América

homebank is a wonderful small town bank, everytime i walk in i am greeted with nothing but smiles... everyone knows eachother by name..

Super disappointed with Homebank, they went from a great small town bank that I have used for 10 years to one that is 10 times worse that all the large chains. Closing my account ASAP, and would not recommend to anyone.

Great bank

This is a terrible bank. I am highly upset with the service here. We woke up with some extra money in our account. We were confused. We are honest people and this was something that bothered us. So, my partner called and asked them about it. They said there were no pending charges, everything looked good and that the money was ours. This wasn't right. My partner let them know that. He was transferred to booking so that they could clarify what he was being told. My partner told them that he wasn't comfortable with having extra money in there and that he did not want this to bite us in the a$$ later on. They assured him that everything was fine. It was all ours. Still a little cautious, we waited for a bit. When the account didn't change, we thought, okay. If they messed up and are telling us it's okay... what do you think we would do? Well after getting confirmation that everything was fine and got the go ahead from the bank, we went and bought food for the house. This morning we woke up with a negative account. The first thing we did was call them. We were angry. This was exactly what we were trying to avoid. We spoke to the same people that we did they day before, and this time they got a little snarky with us. We get that we are the ones who spend money from our account. But it is not our fault we are negative because the bank messed up. All I wanted was for them to own up and they tried to blame us. This was why we called them in the first place! We didn't want this issue. I told them I don't play those games. The lady I talked to tested me though. She wasn't budging and while I admired her convictions, I was miffed. I feel like we got played by our own bank and now we are negative. Lesson learned. However, the bank refuses to understand the situation they put us in but that is fine. We will go with our gut feeling from now and never question it. We are closing our account and moving to another bank. Along with the new charges they add to the accounts etc. it will actually be a weight off our shoulders.