CNAC Finance in San Antonio, TX

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CNAC Finance
Address: 11150 I-35, San Antonio, TX 78233, USA
Phone: (210) 651-1190
Site:http://cnac.com/


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About CNAC Finance

This page contains all information about CNAC Finance in San Antonio, Texas (TX), including address, website, phone number and reviews

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Review CNAC Finance

Casey Saunders | 2016-07-29 20:23:46
NO STARS!!!!! I dont ever write reviews but my experience has been a nightmare with CNAC. Worst Customer Service ever! I have no problem with the calls to remind you that payment is coming due, I actually find this helpful with a busy schedule, but to be harassed each time is uncalled for and it seems to be a trend with the company. J.D. BYRIDER is great but the finance company office staff is beyond horrible. The women (I do have names) that call have not only been completely rude and foul, they will talk over you and hang up on you. When I finally called back, I couldn't be nice anymore, and the manager (yes I have her name too) questioned me, instead of resolution for the situation which made me rage and hang up on her. I'm not easily upset about these types of things, but the fact that I make all my payments on time, there should be no excuse for the beyond rude attitude or harassment , which has been a problem since the beginning. So in conclusion, I don't expect to have this resolved because it hasnt been yet. I just want it to be known what you should expect. I'm sure with every bad review they will continue to conduct bad business but I will not be using their services ever again, not worth the treatment you receive as a customer, especially a customer who has ALWAYS paid on time.
Chanell Bonner | 2016-09-06 19:08:32
I only gave have one star because no stars wasnt an option. They call you the day before payment do harassing you about when you going to make your payment. Then if you do not answer the calls they threaten you with coming to pick up the vehicle. I habe namws of my case manager and he tried to talk to me as if I was his child asking me about my personal life. I had never been late on a payment. Then I am one day late and i get harassed like I never even made one payment. Customer service is the worst.
James Wisdom | 2016-12-03 06:36:03
Horrible people, they talk great in the beginning but this is the worst place to get help with a car
Sarah Anderson | 2016-11-04 22:38:53
Agree with all of the reviews. ZERO STARS. I have no problem with the reminder phone calls but when you're on the phone with your account manager and get hung up on because you're paying in a couple of hours and not exactly at 12:00, a time that she made up on her own... Completely uncalled for. Blanca is so rude and unprofessional. Every time. Also I always pay at the JD Byrider office, but the one time I decided to pay with my card over the phone with CNAC, MY DEBIT CARD THAT I'D HAD FOR OVER 10 YEARS WAS ALL OF THE SUDDEN BEING CHARGED HUNDREDS OF DOLLARS IN OTHER STATES AND OTHER COUNTRIES!!!! NOTHING WAS EVER SOLVED AND NO ONE WAS EVER REPRIMANDED. They absolutely do NOT care about their customers!!!!!
Melissa Watkins-thomas | 2017-02-15 21:20:16
Some lady answered my call I was calling to make a payment. She was so rude and short with me that I asked to be transferred to her supervisor she hung up and transferred me to a lady name taz I so much want to thank her for calming me down because the other ish had me crying I was so upset about the way she was talking to me. But taz my hero that day saved me from crazy thoughts ! I did not pay because I was gonna give the car back didn't care but grace be to GOD that troubles don't last always so I'm still with cnac because of a lady named TAZ!!! She recognized that this person got to me so she totally changed my mind about doing things! GOD bless you TAZ!! Sincerely Melissa Watkins-Thomas !!

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