Cash America Pawn in Lockhart, TX

I attempted to pawn a ring until payday tomorrow and they said it wasn't real without even testing it. I'm upset because they tested it the last time I pawned it and gave me money for it. I think they are just lazy and didn't want to do it.

Quick background, I'm in the jewelry business and buy from pawn shops regularly. I spend easily 200k per year at cashamericas around the country, I'm always in and out of a shop in under 15 minutes. Tried to stop by this location today, albeit a couple minutes before closing (but they were still open, it wasn't five yet.) they turned me away saying they were closed, I tried to explain I just want to look over the jewelry. It would only take a few minutes and they refused (they were still helping other customers, so my looking would not have postponed closing.) Really unprofessional and the manager did not seem interested in doing business, very disappointed as it was an hour drive to get to Lockhart from Austin. Poor.

Called to verify the item I was looking to purchase was available and explicitly asked if it was functioning. Was told it was in operable condition. Drove to Lockhart from north Austin and item was not operable. When looking for an alternative they were not willing to negotiate price. Long story short; probably not worth the drive and expect no favors.

Lackluster employees Particularly, manager unfriendly and not interested in doing business.

Very satisfied with these guys......customer service was great and J.R took care of me less than 15 minutes and got me more than what i expected