Exeter Finance Corporation in Irving, TX

I give no stars! This is a terrible company. I refinanced my car and paid of my loan with Exeter in October 2015. First of all, I got charged a 'late fee' when I was trying to pay off my car and I had just made a payment. Exeter told me by November that my title would be released to me. I never seen my title! I kept calling and I got a photo copy of a blank title in February 2016 which I cannot put a lien on. Here it is August 2016 and I have to apply for a lost title in my state because the best they could give me is a lien release. DO NOT do business with this company!

terrible company , i pay the total due but still had fees and then sent the a balance to credit department making a negative report when i paid the car off , they are liars and fraud. im glad im not dealing with them anymore.

Exeter Finance is a terrible company to get a loan from. Unfortunately I was forced to award them one star. For you own good, stay away from them if at all possible. As a full time student who has an apr of 23.95%, I have managed to keep my loan in good standing for 4 years. Last month I requested and was granted a one month extension. I would have asked for a two months, but I did not want to extend the life of my loan any longer if at all possible. I was not able to catch up on my finances as hoped, so called to ask for one additional month. After speaking with a representative and a supervisor (which was clearly just a supervisor of the call center somewhere overseas), I was informed it was "not possible because no one can override the system" , which I highly doubt. If someone wrote the program (someone obviously did), than someone can override it, they just choose not to. After making Exeter Finance nearly $9000 thus far through my loan, you would think the least they could do is rewrite a one month extension to be a two month. As mentioned above, stay away.

They do not refinance and have really high interest rates (you will need to refinance), plus ambiguous fees that aren't necessary.

My auto loan has been paid in full for a month. Exeter has sent me a letter stating my account is settled & my title has been released. Yet today they hit my credit with a delinquency. ARE YOU KIDDING ME!? I have worked my ass off for years to get my score up & they blew it up in a minute with a bogus report that will take 30-90 days for them to review. SCREW YOU EXETER.