Student Loan Solutions in Hurst, TX

Absolutely horrible!

These telemarketing scammers have been calling me as much as three times a day using illegal robocallers and recordings to peddle their criminal operation even though I have never had a student loan and my number if on the national Do-Not-Call list.

Awful horrible people. I have cancelled my account for which they do nothing and they continue to bill me, illegally. DO NOT DO BUSINESS WITH THESE CRIMINALS!

Like Elcheapo, I also have been telemarketed by these folks even though I'm on the Federal Do Not Call list. And no, I never signed up for anything like you're going to imply (and have for Elcheapo) or believe someone else did it. Because you didn't have a NAME which you would have had if I or someone filled out a form requesting information. Also having your people ask me for my PASSWORD for the government student loan web site to verify loan status is VERY concerning and feels very unethical to me. If they ask you for your password - HANG UP!

When I first came across this company, I thought this would was a legit company. They emailed me some information and I set up a plan for my student loans. I also set up autopay with them due to being a busy person and I knew that I wouldn't have to worry about it. When I set this all up, they stated that if I liked their facebook page and wrote a great comment that I would get 40.00 off of my Sept. payment which I did. Then their payment center they would always have to run manually and I would get emails stating that my payment wouldn't go through, so I would always have to call them and be on the phone for 30-45 minutes at a time trying to reach them. They wanted my information like the two paystubs which is normal and I understood that. Then when I asked about Sept. payment with 40.00 off they stated that it was still in effect. Then when my Sept. payment came around, they decided they wanted to charge me full price, which I paid. Then I receive a phone call fro them that stated Navient when is the company they were using for my student loan program denied me and would tell SLS why I was denied. SLS stated that they need two more paycheck stubs and like starting all over again. I got a hold of Navient and I was already late on payments that I had no idea of. SLS stated I needed to do nothing until January and then they would discuss with me my options, But Navient stated I was late on my student loan payments which I was unaware. So they lied about Liking their facebook page and commenting on it that I would get 40.00 of my Sept. bill, I always wasted my time trying to pay them when I was supposed to be set up on autopay. They never told me that I had to start paying Navient when they stated that they would go over my options in January. Now they are leaving me threating emails because I have changed my number and debt card. My next step is to talk to the attorney general and the online BBB. This just makes my stomach turn...man I have spent almost a grand of my hard earn money and I wonder how can people sleep at night with messing with people's pockets and head..not to mention that I am diganiosed my the stated with manic depression and this has really messed with me deep...I did this a while ago and now I am editing it due to the fact that they have contacted or responded to everyone on this post but mine....hhhuuuuummmmmm something sounds a little fishy