Cash America Pawn in Grapevine, TX

I have been dealing with this shop for years. I deal with lots of pawn shops as they are a great place to pick up craftsman and snap on tools. I have never have had a problem with any of the staff. Store is well kept. I Recommend them to people all the time.

Great service. The people behind the counter were/are fabulous. Mike helped me out and was fantastic. If you have to pawn/sell - these folks are the way to go. Far faster than craigslist!

They were very professional and fair on their pricing. I had a great experience all together.

I tried to sell my laptop here today and had an absolutely terrible experience. The first woman that helped me was somewhat friendly, and gladly took a look at the laptop. I said I wanted something in the $75-$80 range for it, which was completely reasonable considering that it was only a couple of years old. However, everything took a turn for the worse when the other, older lady at the counter took a look at it. (I don't remember her name, unfortunately.) At at first glance she seemed to agree with the amount of money that I requested. Then, she looked further in the specs, and gave some completely ridiculous reasons to offer me less for the computer. She didn't like the fact that the laptop was running a 32-bit version of Windows, even though it makes no difference whatsoever considering the laptop had less than 4 GB of RAM and a 64-bit processor. Then, she saw the network name of the laptop itself, and since it was a combination of random letters rather than my own name, she immediately accused me of stealing the laptop and refused to buy it from me. She was angry and unfriendly the entire time and it really showed. Oh well, I'd prefer to keep the laptop than get whatever paltry amount of money they might have offered me for it anyway. Thanks for completely ruining pawn shops for me, Cash America.

I don't know what these other people have been experiencing but every single time I go there it's a good experience. They give you a better deal for your games than GAMESTOP.