Wells Fargo Bank in Farmers Branch, TX

I was attended fastly and signed up for my credit card with ease. Very welcoming employees and always

I went in to speak to someone regarding my account. I did not get acknowledged or greeted the 25 min I waited. I just got up and left.

This people fkn are liers and sorry ass customer service_

I had a wonderful experience at this branch. All of the bankers were extremely helpful and polite. They were very efficient and helped me with my complicated transaction in a very timely manner with no problems. I will return to this branch and refer others here. Thank you!!!

Walked in the bank it was empty. Was not acknowledge that I was there. They made me feel un wanted. Had a question an employee attempted to help me . The manager stepped in . She seemed offended and upset. Could tell by the way she spoke to me . She said she couldn't help me that I needed to talk to a banker. Alright I said. I waited for a banker. Banker looked at my account and he couldn't figure out the charge. He couldn't explain. So he offered 4$ dollar credit. He went to talk to another banker. Came back and said . You got a surcharge it is what it is. I can give you only 4$ credit take it or leave it. What got me upset was the way i was treated. (Why the attitude.) It was a simple question that couldn't be answered and felt they wanted for me to leave with a 4 dollar credit. Went to another branch and I got help. They explained in detail. Even searched my account in detail and there was discrepancies that I had on that account (the offer was not even 25% . I had a discrepancy of about $60)