Northstar Bank in Denton, TX

Your website says you're open at 8am. But you don't open until 9am. Difficult for a new person to your bank and to the area to understand what's right.

Sorry to say this bank was sold out and we have another big cooperate bank not the small people anymore who care!! You now have charges for your checking account also have a safety deposit box back from when it came with the account .Now 30.00 dollars each year.!!!!... Trying to close it and I now live 8 hrs away and they will not send paper for me to sign and allow me to send keys back.(And never did I have anything in this box) You have to come into the bank to sign papers( So I will no longer be charged the 30.00 a year.) REALLY!!!!!!!!!!

I have banked here since 2002 and have had a FANTASTIC experience. The level of customer service has always been superior to any other bank I've done business with. One shout out to Ralph Ramsey. When I paid off my home mortgage I was running late on a Friday afternoon and couldn't make it before the lobby closed to get a cashier's check. Ralph made sure I was able to get the cashier's check (no charge) even after hours. Ralph Rocks! Another thing that is super handy is the pass through box. I deal with a lot of coin and the drive through tube can't always accommodate the weight. They gave me a key to a pass though box where I can make deposits without coming inside. If you are a small business or individual I highly recommend this bank. They are willing to go above and beyond to earn your business.