Neighborhood Credit Union in Coppell, TX

I had the privilege of working with Jose Guerrero on my auto car loan a week ago. It was the best car buying experience ever. Right when my husband and i walked into the credit union Jose greeted us with a big smile. He completely took charge of the process. He is very knowledgeably about loan auto process. He walked us through the loan process and he even offered references to consider if we chose to use Toyota. Jose went above and beyond to help make the process so much easier. What a great communicator, he returned calls promptly , he was super flexible as email works better for me. I could count on Jose for a future car loan. I have dished out his contact information for friends and family who would be looking to get a car loan. He deserves a big bonus, what a sport he is. I sent him an email to say thank you for all that he did.

I have purchased several vehicles in the last year and each time I have received excellent service from the staff at Neighborhood Credit Union. Most recently I have worked with Jose to complete a new truck and a boat purchase. His knowledge of the loan process and customer service skills are excellent. He definitely goes above and beyond to satisfy his clients. If you are looking to purchase a new vehicle, look no further than Jose at Neighborhood. He'll take excellent care of you.

Ask for Jose Guerrero if you want to k is what being taken care of really is. He has gone above and beyond to help us meet our banking needs. He is very educated in his field and NCU did a great job by hiring him.

Since the beginning of the loan process, Jose Guerrero has been nothing but exceptional. He has insured I am well taken care of, but most importantly, he ensures I understand the process. I am treated more than just a statistic, I am treated like a neighbor. It is a feeling that is not easy to find in a business so I am glad I made the decision to do business here.

Jose Guerrero and Katie were so helpful through the entire process! It was my first financed vehicle purchase, but I always understood clearly what was going on. After a stressful week it was great to have been helped and cared for by the entire staff at Neighborhood. Extremely pleased!