Not very helpful, takes forever in the drive through lanes, and since when does a local business need a 1 800 number, not happy at all!
Nina Wagner | 2015-09-25 18:31:38
Not helpful! not knowable! Tellers on thier phones and letting people just stand there unhelped. Would not let me make my car payment by card. Fine I'll go to another tdecu that have smarter people. Sucks because this is the closest one to home & I have to go to another city to pay my car payment but whatever! Ugh!
Leanna Franco | 2016-07-17 19:33:05
The lady I seen took forever to respond to me, I literally waited 17 minutes and I was the only car in the drive thru. When she finally acknowledged me she took my id, then refused to let me pull any money out of my account because I had overdrawn money a few years back. It was been taken care of years ago! Pissed me off, I argued with her and told her just a year ago I got a loan for my house and have Morgan payments so why the hell would she refuse me a lousy $50? Ugghhh. I will not be going back to the Brazoria branch. I will stick with my Lake Jackson bank, they at least know how to do their job correctly and have common sense.
Jacob | 2017-02-23 19:46:48
Friendly staff. Professional. I went inside instead of using the drive-thru.