I've banked with Velocity since they were AMFCU. I've been happy ever since. This particular location is usually a little under staffed, but it never seems to cause too much of an issue. Friendly staff, nice building, easy to find, lots of great banking features.
richard wilson | 2015-01-20 23:01:59
velocity period! never am satisfied with the service they provide, I call to make my car payment and am on hold for over a hour everytime, ive tried to get online activated but they keep playing games with me, honestly I think they just want to keep collecting that $10 "fee" for using a card which is honestly B.S! I should of never taken velocitys loan, should of stuck with navy federal or usaa
Mike Olgin | 2016-03-29 19:25:24
I've been with Velocity for quite awhile now and have never had issues. I saw a complaint about one drive thru ATM and none inside. Well, there is one inside at the Braker Lane location. I also saw a complaint about being on the phone to make a loan payment. Well, you can make the payment online with zero hassle by having it taken out of your account.
Liliia Mandrino | 2016-11-14 07:12:11
Works like a clock! Love it!
Marcia Isakson | 2016-02-02 19:51:49
Watch out for Velocity! They charged me late fees for over two years without my knowledge even though they had my contact information. Their online services are woefully inadequate. I called them, paid all the late fees, was assured that the loan was paid and then they charged an additional late fee followed by a delinquency notice. I just want to be finished with them and move on. If you choose Velocity, keep a very close eye on them. Also, it is interesting that a previous poor review has been erased. Let's see how long this one will last.